a:Consumer-Driven Health Care
As a current or future health care executive, it is important to weigh the variety of things that consumers consider when making the decision to subscribe to health services offered by your health care organization. For what are your consumers looking, and what drives them to choose your health care organization? What are some of the items on which you need to reflect that consumers will use to drive their decision to utilize your health services?
Review the resources reflect on those considerations consumers keep in mind when selecting a health care organization to meet their health care needs. Think about what aspects of health care delivery in your health care organization, or one with which you are familiar, might be considered most important for a consumer to take into account when selecting where to receive health care.
In 2 or 3 paragraphs describe two different things that a consumer might consider when evaluating whether or not your health care organization will meet his or her health care needs. Provide a detailed explanation of each item and rationale for why a consumer would look at these items when making a decision. Be specific, and provide examples.
b: Medical tourism
Medical tourism is a much more common practice today for receiving affordable health care services. As the cost of health care continues to rise in the United States, increased numbers of potential patients are flocking to other countries to receive affordable health care services. While medical tourism might affect the financial posterity of your health care organization, it too might be a reflection of an industry’s commitment to fostering increased access to affordable health care services. From your perspective as a current or future health care administration leader, is medical tourism a social good?
Consider the potential benefits and consequences of medical tourism from both a consumer and a health care administration leader’s perspective.
In 2 or 3 paragraphs explain how the role of medical tourism might relate to social change. Be specific, and provide examples for both the consumer and the health care administration leader.
Healthgrades Operating Company, Inc. (2016).
Healthgrades. Retrieved from
U.S. Department of Health and Human Services, Centers for Medicare & Medicaid Services (2016c).
Hospital compare. Retrieved from
Fuzzy Decision Making
When uncertainty exists, how does one evaluate the universe of possible outcomes? Unfortunately, there is no one steadfast rule on how to anticipate what a correct decision might be. However, there are a set of tools and practices that healthcare administration leaders can use to help make the best decision possible given data for a particular set of circumstances. One such example is that of fuzzy decision making, wherein a healthcare administration leader attempts to wrap human expertise around a set of guidelines to enhance workflow and performance. While not all circumstances may lend themselves to fuzzy decision making, understanding what these tools are is a useful practice when managing a health services organization.
Review the resources, Reflect on the concept of fuzzy decision making for healthcare administration practice. Consider how you, as a current or future healthcare administration leader, may engage in fuzzy decision making for your health services organization.
In 2 or 3 paragraphs explain how you would define fuzzy decision making for healthcare administration practice. Then, explain how you might implement fuzzy decision making to evaluate decisions when uncertainty exists. Provide an example where fuzzy decision making might be important for your work or life, and explain why. Be specific and provide examples.
Albright, S. C., & Winston, W. L. (2015).
Business analytics: Data analysis and decision making (5th ed.). Stamford, CT: Cengage Learning.
- Chapter 6, “Decision Making Under Uncertainty” (pp. 222–297)
- Chapter 7, “Sampling and Sampling Distributions” (pp. 301–334)
Ekin, T., Kocadagli, O., Bastian, N. D., Fulton, L. V., & Griffin, P. M. (2015). Fuzzy decision making in health systems: A resource allocation model.
JEuro Journal on Decision Processes, 1–23.
Note: Retrieved from the Walden Library databases.